| 11. |
What are your key
business improvement objectives? |
|
New business
generation |
|
Profit
contribution |
|
Cost
reduction |
|
Customer
service/convenience |
|
Operational
efficiency/productivity |
|
Business/cultural intergration |
|
Risk
management |
|
Brand
enhancement |
|
Other
(please specify) |
| |
![]() |
| 12. |
What is your
business interested in achieving via the Internet
?
R: Receiving
P: Providing |
|
R |
P |
|
| |
|
Market intelligence gathering |
| |
|
Advertising/brand promotion |
| |
|
Marketing/communications support |
| |
|
Product/service catalogue |
| |
|
Sales enquiries |
| |
|
Customer ordering |
| |
|
Customer service support |
| |
|
Order fulfilment |
| |
|
Supply chain management |
| |
|
E-Procurement |
| |
|
Information/knowledge sharing |
| |
|
Data integration |
| |
|
Enterprise applications integration |
| |
|
Collaborative working |
| |
|
Cultural change |
| |
|
Self-help training/education |
| |
|
Don't Know |
| |
|
Other (please specify) |
| |
![]() |
| 13. |
How would you rate your
organisations Internet presence currently? |
|
|
| |
![]() |
![]() |
![]() |
![]() |
![]() |
![]() |
| Back
|
Next |
